Dubai Roads launches "License and Go" initiative

 As the first government agency in the world to offer the service of acquiring a driver's licence in accordance with an integrated digital experience, the Dubai Roads and Transport Authority announced the "Licence and Go" initiative to re-engineer the path of customers to obtain a driver's license. In addition to offering vehicle registration services, the business plans to introduce a first-of-its-kind mobile eye examination service in the area.

His Excellency Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of the Roads and Transport Authority, affirmed the authority’s keenness to continuously develop drivers and vehicle licensing services, and promote the shift towards smart channels, to achieve the vision and directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. God”, and His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, by shifting towards a smart city and making Dubai the smartest city in the world, by providing services and performance that exceed the expectations of customers in order to achieve happiness for the residents and visitors of the Emirate of Dubai.

The Honorable In order to carry out the goals and directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of the Roads and Transport Authority, confirmed the authority's eagerness to continuously develop drivers' and vehicle licensing services. God," as well as His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Dubai's Crown Prince.

The vehicle licensing digital transformation project entailed re-engineering the current processes and designs of all vehicle licensing services and presenting them in integrated smart packages through the customers' journey in an easy and simplified manner, by transforming all services into paperless services through smart channels, in order to promote digital adoption. Noting that the authority has completed the re-engineering of more than half of the vehicle licensing services and that the development of all services will be completed by the end of the year