Sheikh Hamdan honours top Dubai government entities

Dubai: Top entities were awarded in the Hamdan Bin Mohammed Program for Government Services, organised by the Dubai Model Centre, on Wednesday.

Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister and Minister of Defence of the UAE, and Chairman of The Executive Council of Dubai, attended the award ceremony.

We commend the team behind the programme for their outstanding efforts which resulted in improvements to 418 government services, savings worth Dh647 million for customers, and a 98 per cent reduction in service access times, within a year,” he posted on his X account.

“Congratulations to Dubai Police for winning the Hamdan Flag; the Roads and Transport Authority for winning the Customer Trust award and Dubai Municipality for winning the Pioneering Initiative award for its ‘Build in Dubai’ initiative.”

Sheikh Hamdan reviewed the results of the first phase of the Services 360 Policy.

He said that under the leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, the emirate has established itself as a global model in government services by adopting a forward-thinking approach to addressing global challenges.

Sheikh Hamdan praised the outstanding efforts of government teams in boosting customer trust in the Dubai government’s commitment to service quality through the successful execution of the first phase of the Services 360 Policy.

 He noted that this initiative is transforming Dubai’s government services by providing fully integrated solutions designed to meet the changing needs of residents, while enabling the government to function as a cohesive, unified entity.

“We are driving an unprecedented transformation in Dubai’s government services, powered by innovation and collaboration. I am proud of the progress we have made across all entities, doubling both the speed and impact of service development. In just one year, we have enhanced 418 government services, and this is only the beginning,” he said.